Get Set Up With AI Mackenzie Mathews, Brisbane
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Most people try it once, ask for a caption, and get back something that sounds like every other studio in the suburb. It isn't that the tool's no good. It's that it doesn't know anything about you yet.
So I go and tell it. Your treatments, your prices, your policies, the way you talk to clients, and the claims you're not allowed to make. Then I sit down with you, or you and your team, and show you how to use it.
Hey, so sorry, something's come up and I can't make my fill at 2 today. Can I move it?
Can you write a reply that keeps the deposit without losing her?
Here's one in your usual tone. I've left the times blank for you to fill in.
Want it a bit softer, or is that right?
A bit softer please.
Volume set today. She wanted full and fluffy. Graphic and three captions please.
Here's the graphic in your colours, and three captions to pick from.
A project is a saved space inside your own Claude account. Your documents and instructions sit in it permanently, so you open it and ask for what you need without explaining your business first. You get two on the solo setup, three for teams. We pick them on the call, based on where your time is actually going. The first two are where most of the writing sits, so that's usually where we start.
You can buy straight away, or book a free 20 minute call if you'd like to talk first. I'll ask what you write over and over and whether it's just you or a team, and if I don't think it's worth your money I'll say so.
Once you've paid, you'll book a 30 minute call online. We go through your business and pick your projects. If either of us decides on that call it isn't the right fit, I'll refund you in full.
After the call you'll get a short form and a list of what to send. Your price list, your policies, ten real messages you've actually sent, a few reviews. This is the part that decides how good it turns out, so it's worth doing properly.
Usually two to three days once your documents land. I run it against real situations from your business before you ever see it.
90 minutes with you, in person or online, recorded for you to keep. On a team setup, each staff member then gets their own hour.
Text or email me while you're finding your feet. Two weeks on the solo setup, four for teams.
Buy here and you'll book your 30 minute onboarding call straight away. If either of us decides on that call it isn't the right fit, you get a full refund.
$1,200
One off
Each extra staff member is $100, which covers their own 60 minute session.
$500
One off
Want more projects? Three is $700, all four is $850.
Not sure which one? Start with the solo setup and add your team later. You just pay the difference.
No. You can buy straight away and book your onboarding call once you've paid. If you'd rather ask questions first, book a free 20 minute call. Either way is fine.
Your first step after paying is a 30 minute onboarding call. If either of us decides on that call it isn't the right fit, I'll refund you in full.
No. It doesn't answer calls, book anyone in or talk to your clients on its own. If that's what you need, a receptionist tool is the better fit, and I'll tell you so. What I set up writes the messages. You decide whether they go.
No. It can't see your booking system or your calendar. It writes the policy wording, the reminder, the reply, and you put it where it goes. When a message needs a time, it leaves a gap for you to fill in.
No. It writes the caption and makes the graphic, either as a finished image you save straight to your phone, or in your Canva if you'd rather edit it yourself. You read it and press publish.
No, it doesn't remember past chats. Anything that matters goes into the documents we set up, so it's there every time you open it.
No. It won't promise results or say anything medical, but it isn't a compliance check. Anything regulated gets confirmed with your insurer, your council or Queensland Health before you rely on it.
Not to me. You pay me once. You do need your own Claude plan, which is a monthly cost paid to Anthropic. For the solo setup that's the Pro plan. For a team, you'll need a plan that covers each person using it.
You can, and plenty of people do. The difference isn't really the tool, it's what it knows. On its own it doesn't know your treatments, your prices, your policies or the way you write, so you get the same caption as everyone else. I put all of that in once, so you're not explaining your business every time.
Honestly, yes. Everything I use is available to anyone, so if you have the time, you can build it yourself. What you're paying for is the part that takes the time: gathering your business into the right documents, building your brand kit, researching what's working for businesses like yours, writing the instructions, and testing it against real situations until it gets them right. I've spent the last 18 months learning what to put into these tools so they give you something useful back. You get that without the trial and error, and then I show you how to use it.
Your price list, your policies, ten real messages you've sent clients with the names taken out, a few reviews, and a short form. The better these are, the better it turns out.
Two to three days to build once your documents arrive, then we book your training session.
No. If you can send a text, you can use it. The training is on your own work, and it's recorded so you can go back to it.
Everything's yours. You keep your documents up to date, and I'll show you how. If you want a tune-up later on, like adding a new service or another project, that's available for around $150.
Book a free call. Twenty minutes. I'll ask what you do, whether it's just you or a team, what you're sick of writing, and where your clients actually come from. Then I'll tell you honestly whether this is worth your money. No obligation to buy.
Or email me directly.